top of page
FAQ
Questions, answered.
The things people ask most before getting started. If yours isn't here, just get in touch.
Frequently asked questions
Booking & Policies
Online Rehab
Practical
Working with me
General
Book or apply directly on the site. No referral needed. For in-person, choose a service and time. For online coaching, submit an application and I'll confirm the right fit.
Same place as your first appointment. On the booking page, choose Follow-Up Consultation instead of Injury Consultation. It is 45 minutes and costs £50.Follow-ups are for people who have already had an Injury Consultation with me. If it has been a while, you will get a short update form rather than the full intake form again.
Please give at least 24 hours' notice to cancel or reschedule. Late cancellations or missed appointments may be charged.
Payment is taken by card at the point of booking. Choose your service, pick a time, pay, and you get an instant confirmation email with your intake form.Online coaching works differently. You apply first, we confirm the plan is right for you, and payment is set up after that.
You buy the block once, then book the sessions one at a time. Choose Massage Package of 2, 4 or 6 and pay for the whole block up front.To use a session, book under Pre-Paid Massage Session. There is nothing to pay at that point because the block is already paid for. Blocks cover 45 minute sports and deep tissue massage at Freedom Fitness Collective, Castleford.
I mainly work with adults (18+). For under-18s, please get in touch first. A parent or guardian will need to be present.
I'm a Level 6 Sports & Exercise Therapist and a member of the Society of Sports Therapists (SST). Some health cash plans cover treatment with SST-registered therapists. Check directly with your provider before booking, as cover varies. I can provide a receipt with my membership details after your session.
If you have any access needs or need adaptations for your appointment, let me know in advance and I'll make sure the space and session are set up to suit you.
bottom of page